Quiz2Win Help Center

Support, Guidelines, and Terms of Service

Terms of Service (EULA)

By accessing or using Quiz2Win: Mega IQ Battle, you enter into a legally binding agreement with Dream2Win and agree to abide by the following terms and conditions:

1. Competitive Integrity & Fair Play

Quiz2Win is a skill-based competitive platform. To ensure a fair environment for all players:

  • The use of bots, automated scripts, multiple accounts, or any form of software manipulation to influence IQ scores or battle outcomes is strictly prohibited.
  • Any user found engaging in fraudulent activity will face an immediate, permanent account ban and forfeiture of all accumulated rewards.

2. Virtual Items & Game Points

Standard in-game assets, including Pro and Rare avatars, champion badges, and experience points, are virtual items. These hold no cash value, are non-transferable, and cannot be redeemed for real-world currency except as part of official promotional events designated by Dream2Win.

3. Promotional Rewards & Gift Vouchers

Dream2Win may, at its sole discretion, offer real-world rewards (e.g., Amazon, Flipkart, or other digital gift cards) to winners of specific sessions, tournaments, or leaderboard milestones. The following rules apply:

  • Discretionary Nature: Rewards are promotional and are not guaranteed for every match or user. Dream2Win reserves the right to modify or cancel reward programs at any time without prior notice.
  • Verification: To claim a physical or digital voucher, winners may be required to undergo identity verification via their registered email address.
  • Eligibility: Rewards are subject to local laws. If digital vouchers (e.g., Flipkart) are region-specific, they will only be awarded to users residing in eligible regions.
  • Taxation: Winners are solely responsible for any local taxes or statutory fees associated with the redemption of gift cards or vouchers.
  • Brand Affiliation: Dream2Win is not affiliated with, sponsored by, or endorsed by Amazon, Flipkart, or any third-party voucher provider. All trademarks are the property of their respective owners.

4. Friendly Match Responsibility

Private rooms created via QR codes or deep links are for personal use. Users are responsible for the security of the links they share. Friendly matches do not count toward official competitive win-rate statistics or high-tier "Gladiator" badge milestones.

5. Limitation of Liability

Dream2Win provides Quiz2Win on an "as-is" and "as-available" basis. We are not liable for reward fulfillment delays caused by third-party technical failures, network interruptions, or incorrect user-provided contact information.

6. User-Generated Content & Zero Tolerance

Dream2Win maintains a strict zero-tolerance policy regarding objectionable content. By using this app, you legally agree not to upload offensive usernames, explicit avatars, or engage in abusive behavior. Violators will be banned and objectionable content removed within 24 hours. Refer to our Safety & User Moderation guidelines below for reporting mechanisms.

Safety & User Moderation

Zero Tolerance Policy
We are committed to providing a safe, welcoming environment. We maintain a strict, zero-tolerance policy for objectionable content, abusive behavior, harassment, or inappropriate user-generated content (such as offensive usernames or avatars).
How do I report objectionable content or an abusive user?
If you encounter inappropriate content or an abusive user, you can report them instantly within the app. Navigate to the offending user's Profile, tap the three-dots menu (⋮) in the top right corner, and select "Report User". Please provide a brief reason so our team can investigate accurately.
How do I block someone?
To immediately protect yourself from a specific user, navigate to their Profile, tap the three-dots menu (⋮), and select "Block User". This action is instantaneous. The user will be removed from your feed, matchmaking, leaderboards, and they will be unable to interact with you.
What happens after I submit a report?
Our developer moderation team actively monitors all reports and is committed to acting on them within 24 hours. If a violation is confirmed, we will permanently remove the objectionable content and eject the offending user from the platform.

Frequently Asked Questions

How do I restore my account or data?
If you are logged in with the same email or social account you used previously, your data and progress should sync automatically upon opening the app. If you are still experiencing issues, please try logging out and back in.
I found a bug. How do I report it?
We appreciate your help in making our app better! Please email our support team with a description of the issue, the device you are using, and ideally a screenshot or screen recording of the bug.
How do I manage or cancel my subscriptions/purchases?
All in-app purchases and subscriptions are handled directly by the App Store or Google Play Store. You can manage, cancel, or request refunds for these directly in your device's account settings under "Subscriptions".
How do I delete my account?
You can delete your account and all associated data directly from the settings menu inside the app. Alternatively, you can email us to request a manual account deletion.

Still need help?

If you couldn't find the answer to your question above, our support team is ready to assist you. We typically respond within 24-48 hours.

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